Schedule an Appointment

Offices Opened with Limited Availability to the Public

Due to the Coronavirus (COVID-19) Pandemic, the Automated Health Systems (AHS) Child Care and Development Fund Voucher and On My Way Pre-K Eligibility Offices are conducting interviews over the phone with limited in person appointments. As more counties open to limited in person appointments, there will be a limit of only two applicants allowed in the building at one time.

Limited in-person appointments will start with Tier 1 offices on October 13th in Vanderburgh with the additional Tier 1 Counties also opening with Limited in person appointments and Walk In Appointments scheduled as follows:

Allen – October 26th
Lake – October 19th
St. Joseph – October 26th
Tippecanoe – October 19th

If you are applying for the first-time ever, you can use the Early Ed Connect online application to apply for both On My Way Pre-K and the CCDF voucher program at Early Ed Connect. This pre-application is only for CCDF and OMWPK applicants who have never applied before.

You can schedule appointments to be conducted by phone, access required forms, upload documents related to your case, submit a provider change, get answers to frequently asked questions and more. To schedule in person appointments, please contact us at 855-533-7342.

You may also Contact Us to send us a message and receive a response within 24 hours.

Currently, you may drop off documents at the County offices previously mentioned in the mail slot provided or you can mail information to: Automated Health Systems, 300 Main Street, Suite310, Lafayette, IN 47901. You can contact AHS by phone at 855-533-7342 or by Fax 855-631-0120. If you need help locating child care, go to the Brighter Futures Indiana Website at Brighter Futures Indiana. Stay safe during these very difficult times. We wish the best for you and yours.

PLEASE NOTE: AHS observes all Indiana State Holidays, and as such will not be open during these state holidays.

You should ONLY schedule an appointment with us if you:

have a referral that was sent to AHS by a referring agency such as the DFR’s Impact Office, DCS office, or a Contract Center, or
need to reauthorize your existing childcare services that are expiring within 30 days, or
have received an Open Enrollment Letter that funds are available for your child(ren), or
have received a Congratulations Letter indicating that your child(ren) have been granted an On My Way PreK Grant.

Before scheduling an appointment as a new applicant, you MUST:

have completed and submitted a pre-application, and
have received your Open Enrollment letter (CCDF Child Care Assistance only), or
have received your Congratulations Letter (On My Way Pre-K only).

You DO NOT need to schedule an appointment if:

need to submit documentation - you can submit documents electronically through this website, mail or drop off your documents at one of our local offices, or send your documents via fax at 1-855-631-0120. Please be sure to include information to help us identify you such as your full name, case number, phone number, date of birth, etc.
have general questions - you can contact us through this website or call us at 1-855-533-7342.

Steps to apply for CCDF Childcare Assistance are:

Complete an application online at Early Ed Connect
Every 90 days the application must be updated per a reminder letter, or you will be removed from the waiting list.
While on the waitlist, it is important to update your contact information - any changes to your family size, or the need to apply for childcare for other children that you did not apply for on your original Pre-Application.
Once you receive an Open Enrollment Letter, you must schedule an appointment either via phone or online within 5 days of receipt of the letter.

Allen County Office - Fort Wayne
7230 Engle Rd, Suite 300B, Fort Wayne, IN 46804
3rd floor of the Jefferson Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions to the Allen County Office

Lake County Office - Merrillville
1458 East 85th Ave, Merrillville, IN 46410

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions to the Lake County Office

St. Joseph County Office - South Bend
205 W Jefferson Blvd, Suite 505, South Bend, IN 46601
5th floor of the 1st Source Bank Building on the corner of Jefferson and Main

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm
After hours (5 pm to 7 pm Tuesday and Thursday) and First Saturday of the month contact number: 1-574-340-1963

Directions to the St. Joseph County Office

Tippecanoe County Office - Lafayette
300 Main St, Suite 310, Lafayette, IN 47901
3rd floor of the Life Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions to the Tippecanoe County Office

Vanderburgh County Office - Evansville
20 NW 3rd St, Suite 960, Evansville, IN 47708
9th floor of the Fifth Third Bank Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm Tuesday, Thursday: 8am-7pm
After hours (5 pm to 7 pm Tuesday and Thursday) and First Saturday of the month contact number: 1-812-604-8880

Directions to the Vanderburgh County Office

Delaware County Office - Muncie
3111 W Jackson St, Suite 1, Muncie, IN 47304
Lower level of the Westview Professional Building (use Jackson Street entrance - stairs are located to the left upon entrance)

Customer Service Hours
Tuesday, Thursday: 8am-5pm
If you are unable to find a virtual appointment time that works for you in the Delaware area, please contact the call center at 855-533-7342

Directions to the Delaware County Office