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COVID-19 Announcement

Limited Office Openings to the Public with Social Distancing Mandates

Due to the Coronavirus (COVID-19) Pandemic, the Automated Health Systems (AHS) Child Care and Development Fund Voucher and On My Way Pre-K Eligibility Offices are currently only open for In Person Appointments in the following Counties:

The following offices are not open to the public, however you may still schedule a virtual appointment by phone:

We encourage families to submit all your childcare documentation electronically using our website prior to a phone or in person interview. And, to schedule these appointments also though our website, or by calling 855-533-7342.

Please note: The online appointment scheduling system will show in person and virtual appointments available for scheduling. When selecting in person appointments the website will inform the client of the following:

  • Only the applicant and co-applicant attend an appointment for social distancing
  • Masks must be worn to enter the offices and during the appointment
  • Temperature will be taken upon office entry and recorded
  • Notification that if they are not feeling well, appointments should be rescheduled

This information is also provided in the reminder text when the client checks in for their appointment.

If clients do not comply with the guidelines, or they are unwell upon arrival, they will be asked to reschedule the appointment.

PLEASE NOTE: AHS observes all Indiana State Holidays, and as such will not be open during these state holidays.

ADDITIONAL NOTE: Due to some of the State Holidays falling on the First Saturday of the month, 2 of these first Saturdays will be postponed until the Second Saturday of that month.

Moving First Saturday of July from the 3rd to the 10th (Due to the July 4th Weekend) Moving First Saturday of September from the 4th to the 11th (Due to the Labor Day Weekend)

You should ONLY schedule an appointment with us if you:

Before scheduling an appointment as a new applicant, you MUST:

You DO NOT need to schedule an appointment if:

Steps to apply for CCDF Childcare Assistance are:

  1. Complete an application online at Early Ed Connect
  2. Every 90 days the application must be updated per a reminder letter, or you will be removed from the waiting list.
  3. While on the waitlist, it is important to update your contact information - any changes to your family size, or the need to apply for childcare for other children that you did not apply for on your original Pre-Application.
  4. Once you receive an Open Enrollment Letter, you must schedule an appointment either via phone or online within 5 days of receipt of the letter.

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Allen County Office - Fort Wayne
7230 Engle Rd, Suite 300B, Fort Wayne, IN 46804
3rd floor of the Jefferson Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions
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Lake County Office - Merrillville
1458 East 85th Ave, Merrillville, IN 46410

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions
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St. Joseph County Office - South Bend
205 W Jefferson Blvd, Suite 505, South Bend, IN 46601
5th floor of the 1st Source Bank Building on the corner of Jefferson and Main

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm
After hours (5 pm to 7 pm Tuesday and Thursday) and First Saturday of the month contact number: 1-574-340-1963

Directions
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Tippecanoe County Office - Lafayette
300 Main St, Suite 310, Lafayette, IN 47901
3rd floor of the Life Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm
Tuesday, Thursday: 8am-7pm

Directions
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Vanderburgh County Office - Evansville
20 NW 3rd St, Suite 960, Evansville, IN 47708
9th floor of the Fifth Third Bank Building

Customer Service Hours
Monday, Wednesday, Friday, 1st Saturday of the month: 8am-5pm Tuesday, Thursday: 8am-7pm
After hours (5 pm to 7 pm Tuesday and Thursday) and First Saturday of the month contact number: 1-812-604-8880

Directions
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Delaware County Office - Muncie
3111 W Jackson St, Suite 1, Muncie, IN 47304
Lower level of the Westview Professional Building (use Jackson Street entrance - stairs are located to the left upon entrance)

Customer Service Hours
Tuesday, Thursday: 8am-5pm
If you are unable to find a virtual appointment time that works for you in the Delaware area, please contact the call center at 855-533-7342

Directions
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Elkhart County Office - Elkhart
500 N Nappanee St, Elkhart, IN 46514

Customer Service Hours
Wednesday: 8am-5pm

Directions
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LaPorte County Office - Michigan City
301 E 8th St, Michigan City, IN 46360

Customer Service Hours
Wednesday: 8am-5pm

Directions
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Vigo County Office - Terre Haute
2901 Ohio Blvd, Suite 114-6, Terre Haute, IN 47803

Customer Service Hours
Wednesday, Thursday: 8am-5pm

Directions